This snapshot, taken on
02/08/2011
, shows web content acquired for preservation by The National Archives. External links, forms and search may not work in archived websites and contact details are likely to be out of date.
 
 
The UK Government Web Archive does not use cookies but some may be left in your browser from archived websites.
Contact us

Contact us

Do you have a query? Get in touch.
ask a question

Ticketing

For any ticketing enquiries please use our Frequently Asked Questions tool for more information about ticketing. If you cannot find a suitable answer, you can use the 'Send us a question' feature - this is a link at the bottom of each answer.

London Prepares series

If you have any questions or enquiries about the London 2012 sports testing programme – the London Prepares series – please use the Virtual Agent tool above. Alternatively, you can call 0845 267 2012 between 9am and 6pm, Monday to Friday.

London 2012 Olympic Torch Relay

For questions about the nominations process for London 2012 Olympic Torchbearers, visit the Olympic Torch Relay website or call our London 2012 Olympic Torch Relay helpline on 0800 111 6448. Our hours of operation are Monday to Friday 8am to 8pm, and Saturday 10am to 6pm.

London 2012 Games Makers / Volunteering in 2012

If you have questions about volunteering, visit the Games Maker website or contact us on 0845 402 2012. Our hours of operation are Monday to Friday 8am to 8pm, and Saturday 10am to 6pm.

London 2012 shops

Official London 2012 online shop:
Visit the official London 2012 online shop. For general questions and enquiries related to the London 2012 online shop, contact us.

Shops:

London 2012 shops are located in:

Heathrow Terminal 5 (airside)
Heathrow Airport
Tel: 020 8283 7727
Opening hours: Mon-Sun, 5.30am-10pm.

St Pancras International
Address: Unit 2A, St Pancras International, Pancras Road, London NW1 2QP.
Tel: 020 7837 8558
Opening hours: Mon-Sat: 8am-9pm; Sun 11am-6pm.

Paddington Station
Address: Unit 29, The Lawn, Paddington Station, London W2 1HA.
Tel: 020 7402 5616 
Opening hours: Mon-Sat: 8am-8pm; Sat 9am-6pm; Sun 11am-6pm.

John Lewis Oxford Street (fifth floor)
Address: John Lewis, fifth floor, 300 Oxford Street, London W1A 1EX.
Tel: 020 7629 7711
Opening hours: Mon - Sat 9.30am to 8.00pm, with the exception of Thursday: 9.30am to 9.00pm and Sunday: 12.00pm to 6.00pm.

Jobs, skills, futures

If you are interested in working on the construction of the Olympic Park, call
0845 155 2012 to register your interest for jobs and training.

Construction hotline

You can call the Olympic Delivery Authority's Community Relations team about any questions or concerns you have about construction works in general on
08000 722 110, 24 hours a day, seven days a week.

Freedom of Information enquiries

For Freedom of Information enquiries relating to the Olympic Delivery Authority (ODA), view the Freedom of Information guidance notes. The London Organising Committee of the Olympic Games and Paralympic Games Ltd (LOCOG) is a private company limited by guarantee and is not subject to the Freedom of Information Act 2000. However, you can send a general enquiry to LOCOG and/or the ODA using the details above or the form below.

General enquiries

For general enquiries related to London 2012, please call 0845 267 2012.

Head Office

London 2012
One Churchill Place
Canary Wharf
London E14 5LN
Tel: 020 3 2012 000

 

Ticketing enquiry?

For any ticketing enquiries please use our Frequently Asked Questions tool for more information about ticketing. If you cannot find a suitable answer, you can use the 'Send us a question' feature - this is a link at the bottom of each answer.

Email us

* required fields