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Public enquiries

Contact us

Your guide to making a complaint or comment on our service

How you can help us

You can help by telling us what you like about our service, how you would like us to improve our service and how you believe that we have not met our usual standards.

How we aim to help you

Once we have received your comment or complaint, we aim to:

We treat all comments and complaints seriously and may contact you to ask for your comments about how we dealt with your query.

Please note that the above information does not cover the following:

The Tribunals Service is committed to delivering a high quality service. This is your opportunity to provide us with feedback about your experience.

Social Security & Child Support Appeals local contacts
Birmingham Cardiff Glasgow Leeds
Tribunals Service
SSCS
Administrative Support Centre
PO Box 14620
B16 6FR
Eastgate House
Newport Road
Cardiff
CF24 0YP
Wellington House
134-136 Wellington Street
Glasgow
G2 2XL
York House
York Place
Leeds
LS1 2ED
Phone
0845 4083500
Fax
0121 450 6392
Email
ASCBirmingham
@tribunals.gsi.gov.uk
Phone
0300 123 1142
Textphone
0300 123 1264
Fax
02920 440 596
Email
SSCSA-Cardiff
@tribunals.gsi.gov.uk
Phone
0141 354 8400
Fax
0141 354 8463
Email
SSCSA-Glasgow
@tribunals.gsi.gov.uk
Phone
0113 389 6000
Fax
0113 389 6001
Textphone
0113 389 6070
Email
SSCSA-Leeds
@tribunals.gsi.gov.uk
Liverpool Newcastle Nottingham Sutton
36 Dale Street
Liverpool
L2 5UZ
Manorview House
Kings Manor
Newcastle upon Tyne
NE1 6PA
ASC
54 Hagley Road
PO Box 14620
B16 6FR
Copthall House
9 The Pavement
Grove Road
Sutton
SM1 1DA
Phone
0151 243 1400
Fax
0151 243 1401
Email
SSCSA-Liverpool
@tribunals.gsi.gov.uk
Phone
0191 201 2300
Fax
0191 201 2357
Textphone
0191 201 2350
Email
SSCSA-Newcastle
@tribunals.gsi.gov.uk
Phone
0845 408 3500
Fax
0121 450 6392
Email
ASCBirmingham
@tribunals.gsi.gov.uk
Phone
0208 652 2300
Fax
0208 652 2381
Textphone
0208 652 2366
Email
SSCSA-Sutton
@tribunals.gsi.gov.uk