Anthony's blog

Read our chief executive's blog.

The passenger watchdog

Passenger Focus is the independent passenger watchdog. Our mission is to get the best deal for passengers.

What's On

Anthony Smith, Passenger Focus chief executive, will be speaking at the Can Rail Win its Case? Getting Value for Money from the Railways conference on Thursday 12 May 2011 in Central London. The Rt Hon Philip Hammond MP, Secretary of State for Transport, will be the keynote speaker at this event.

Our work

Covering the length and breadth of Great Britain, our passenger managers are working in your area on the issues that matter to you. To find out what we are doing in your region, Wales and Scotland, please click below:

Our rail passenger work

Our bus, coach and tram passenger work

National Passenger Survey

How satisifed are rail passengers in Britain?

Bus Passenger Survey

How satisifed are bus passengers in England?

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Passenger Poll

Do you think passengers should be fined for putting their feet on seats?

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