The processes for reporting information to, requesting information from, and appealing against decisions made by the Civil Aviation Authority.
The CAA mission is to provide best practice regulation and expert advice that are independent and enable civil aviation to best meet the needs of its users and society in a safe and sustainable manner. The CAA is pleased to provide as much information as possible within legal and ethical constraints. As a 'Public Corporation' the CAA maintains and provides Records to the National Archive. It also operates under the Freedom of Information Act and the Environmental Information Regulations that provide rights to citizens.
The CAA operates Appeals processes that allow decisions made by the CAA to be challenged. The outcome of any Appeal is listed under Official Record Series 8
In addition the CAA provides means by which reports can be made to the CAA, including a 'Whistle Blowing' process that complies with the Public Interest Disclosure act of 1998.