The Productive Ward

NHSI Happy Patient.jpgThe Productive Ward - Releasing Time to Care focuses on improving ward processes and environments to help nurses spend more time on patient care and at the same time improve levels of safety and efficiency.

The programme has 'common sense' methods, and uses an approach that empowers frontline staff to design their own solutions and improvements.

Together, these combine to create an effective and sustainable means of transforming a healthcare system and releasing more time for direct patient care.

The Productive Ward is currently being implemented across England, Scotland, Canada, New Zealand and Australia.    

Benefits and outcomes

Working with our international partners, the key impacts which have been identified include:

  • Improved quality through increased direct patient care time.
  • Improved levels of safety.
  • Improved productivity and efficiency savings through reduced staff absence and and reduced length of hospital sta.
  • The potential to make financial savings by eliminating waste and making processes more efficient.

A range of international partners have begun posting their experience of Productive Ward - Releasing Time to Care.  As these become available we will provide links through to their own websites.

We have now shown the improvements that can be made and, in turn, that it has improved the amount of time nurses can give to patients. The staff are happier and you can see they are more content. Parents have noticed and have commented that the nurses are more engaged and have more time to look after their children.

Dr Chrisantha Halahakoon, Clinical Director of Paediatrics, Wolverhampton New Cross Hospital


The programme explained

The Productive Ward focuses on improving ward processes and environments to help nurses spend more time on patient care and at the same time improve levels of safety and efficiency.

  • Module handbooks, activities and simple tools combine with train-the-trainer support supplied by NHS Institute Worldwid.
  • One by one, specific ward areas and processes (e.g. Shift Handovers, Medicines, Meals - see the visual Module House below) are reviewed and improvements are tested and implemented.
  • The Productive Ward uses proven methods developed in industry and applied to a healthcare setting.
  • The Productive Ward gives staff the information, skills and time they need to regain control of their ward and improve the care they provide.
  • Staff design their own solutions and improvements, so they work - and carry on working.
  • There are quick achievements in the programme which in turn create enthusiasm and energy for further improvement work.
Leading Better Care and Releasing Time to Care Leading Better Care and Releasing Time to Care (309.62 KB)