We can help you get medical attention if you need it, contact your family and friends to let them know what has happened and give you a list of local lawyers and interpreters. Read more information for victims of crime.
We can help you to liaise with your insurance company or a medical evacuation company and we can contact your family and friends to let them know what has happened. We can also help if someone dies. We can’t pay for your medical or repatriation bill though - which is why we tell everyone to take out comprehensive travel insurance. Read more information if you're sick or injured abroad.
But we can’t pay your bills - so again, it’s important to take out comprehensive travel insurance.
We can’t get you out of prison but we can contact your friends and family, and provide lists of lawyers and interpreters. In some countries you’re not entitled to call a lawyer, but you are legally entitled to call your nearest embassy wherever you are arrested.
If you’re a dual national and have two passports – think about which one you travel on. We can’t normally help you if you’re travelling on your other nationality passport or are in the country of your other nationality. Read more information if you or a relative or friend has been arrested abroad.
Our offices abroad are known by a variety of names:
In an crisis situation, we may want to contact you – register on our LOCATE service so that we can find you easily.