Vacancy Details

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Court Usher/ Paperkeeper

Summary Information for vacancy - reference 244n/04/11


Ministry of Justice


£15797 - £18700 Pro-rata


KT1 2AD, Kingston upon Thames (OL), Greater London, London
KT1 2BB, Kingston upon Thames (OL), Greater London, London
NW10 8SB, Greater London, London
SW28 0EY, Greater London, London

Closing Date

06 May 2011

Interviews start

Not specified




Not specified

Pay frequency


Appointment Terms

Fixed-term contract

Working Arrangement

Full time,Part time,Job share

Travel required


No of vacancies

10 or more

Field of work


Brief Description

Court Usher
The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the Judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently.

The Paper Keeper is an essential role in ensuring that the Courts are able to deliver its objectives and meets its customer's needs. You will be relied upon by the Judiciary and Court Staff, ensuring that the file are managed effectively therefore enabling them to perform their varying roles and responsibilities.

Vacancy description

Court Usher duties may include:
1. Meet and greet court users, visitors and jurors.
2. Filling out forms.
3. Swearing in witnesses.
4. Calling people to courtrooms.
5. Answering face to face enquiries.
6. Preparing the courtroom.
7. Keeping parties informed of changes.
8. Some ad hoc administrative duties as required
(please see attachment for full job description)

Paperkeeper duties may include:
1. Assisting in the delivery of files and papers to courts as required. Taking files and documents to the other Government Departments either by public transport, taxi or on foot.
2. Answering face to face enquiries.
3. The collection, sorting and delivery of general post and files / papers, both internal and external.
4. Filling out forms and correspondence.
5. Post room duties - sorting, labelling, filling envelopes, franking post.
6. General clerical work, including use of computers.
7. Switchboard assistance.

Starting salaries will vary according to placement and role.


Candidates must possess a minimum 2 GCSE's for all Band F roles, (all at Grades A, B or C) and these must include English Language. Alternatively, candidates may possess an equivalent qualification e.g. NVQ, or have suitable experience within an administrative role.

Further information

CRB check required - Yes

Regulated by OCSC - No

Reserved for existing civil servants - No

Reserved for UK nationals - No

How to apply

Please download and complete the attached application pack.

180411114821_2. Application Guidance (Band E F).doc
180411114744_1. Application Form 244n.doc
180411114756_Job description and core competence profile 244.doc

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Professional Skills for Government

The Professional Skills for Government (PSG) competency framework is a structured way of thinking about jobs and careers for Civil Service staff at all grades. It sets out the skills you need to do your job well as a member of the Civil Service, no matter what grade you are or where you work.