Concerns and complaints about social care providers
Date: 10 Nov 2007
Reference Number: 70090
Reference Number: 070090
When considering complaints Ofsted does not act as a complaint adjudicator. We do not decide if complaints are upheld, partially upheld or are unsubstantiated. Instead we investigate concerns to make sure that the social care provider continues to meet the National Minimum Standards and associated regulations and remains suitable for registration.
This was updated in November 2008.
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