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A new UK Government took office on 11 May. As a result the content on this site may not reflect current Government policy.
All statutory guidance and legislation published on this site continues to reflect the current legal position unless indicated otherwise.

Exam day

Guidance for exams officers on how to ensure your exam day runs smoothly.

Exam room checklist

Use our exam room checklist to make sure you've fully prepared the exam room including clocks, candidate notices and specialist equipment for access arrangements.

Exam day checklist

Use our exam day checklist to help you manage tasks before and after the exam including briefing invigilators, candidate answer booklets and exam papers.

Running an exam day

Read our guidance about all aspects of running an exam day including starting an exam; late, absent or disruptive candidates; and malpractice.

Special considerations

Special considerations are entirely different from access arrangements.

Awarding bodies may grant special consideration to candidates who are unable to perform to the best of their ability at the time of the exam. This may be due to accident, illness or family bereavement. Giving special consideration to a candidate may increase their marks and possibly also their grade.

The JCQ booklet Access arrangements, reasonable adjustments and special consideration and 2009-10 gives further information on special considerations including:

  • when candidates are and are not eligible for special consideration
  • how to apply for special consideration if you believe that candidate is eligible 
  • lost or damaged work.

As the exams officer, you can decide if some kind of access arrangement such as extra time will be more helpful to the candidate than requesting special consideration. However, the awarding body makes the final judgement on all applications for special consideration.

Good practice
  • Ensure candidates are fit to take an exam.  If in doubt, seek independent medical advice and make sure that a doctor's note accompanies yor application for special consideration to strengthen the case with the awarding body. 
  • Acknowledgement. Some awarding bodies acknowledge requests for special consideration, others do not. Similarly, some awarding bodies indicate that special consideration has been applied on the results printout. Therefore make sure you keep records of all special consideration applications. 
  • Notes. Remember to include an initial note about special consideration when briefing candidates. Do not send notes about special consideration to examiners when dispatching scripts. Keep a copy of any information sent to awarding bodies until any queries about results have been resolved.

Last modified: 11 May 2010