e-Bulk FAQ s
I am interested in using e-Bulk, where can I get
more information?
E-Bulk is an electronic application channel for Registered
Bodies to submit CRB checks. To be considered for e-Bulk, you
need to be a Registered Body submitting at least 3000 applications
to the CRB per year; additionally, your systems must be developed
sufficiently enough to use this application route.
For more information on e-Bulk, please email customerservices@crb.gsi.gov.uk
Will I continue to receive paper certificates?
If there is no criminal or barring information on the
individual , you will not receive a paper certificate
unless you have elected to continue receiving paper certificates in
all cases.
Where the certificate contains criminal
or barring information , you will receive notification that
you must await the paper certificate.
In all situations, the applicant will receive a paper
certificate.
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Electronic messages will be exchanged by the transfer of data
files either using FTP (File Transfer Protocol)
over the Government Secure Intranet (GSi ) or using
FTPS (a secured
extension to FTP) over an Internet connection.
For the purposes of connecting to the Criminal Justice System
Exchange the MoJ require compliance with the industry standard ISO
27001.
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Yes. Each e-application will be given a unique e-reference
number so as an e-RB, you will be able to track the progress of
electronic applications via the existing On-line Tracking
service.
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Batches consisting of no more than 50 applications can be
submitted by you on a daily basis. More than one batch may be
submitted per day.
Batches of application acknowledgements and results will also
normally be returned by CRB to you on a daily
basis.
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Interface specification documents – these define the details of
how to use the interface provided for use of the e-Bulk service in
terms of the sequence of actions, the interface connectivity and
message delivery protocols to be used, the interface message format
definition and rules, and message integrity assurance.
Non technical documents – these describe the procedures,
requirements and selection criteria concerned with rolling out the
e-Bulk service to Registered Bodies and provisioning them for use
of the service.
Agreements – these collectively set down the agreement between
the CRB and the
e-RB governing the use
of the e-Bulk service, including terms and conditions of use,
agreed procedures and the relevant responsibilities of each
party.
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No. An acknowledgement of receipt is sent only to the
RB indicating either
CRB’s acceptance or rejection of the application.
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The documents referred to are internal CRB project documents. These
documents are subject to review, correction and adaptation as the
project develops. In view of this the CRB does not see any merit in
giving them a widespread circulation.
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Certificates will be issued to applicants in the current
paper-format whether the certificate contains any information or
not. As an e-RB , you
will receive an electronic result and will be informed to await a
paper copy if the certificate contains information.
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The role of the Umbrella Body should not change; the information
will still have to be verified and the identity will still have to
be checked and authenticated. The CRB will still only accept
applications that have been sent via a Registered or Umbrella
Body.
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The CRB has not produced, tested, licensed or approved any of
the various over-writing packages, and these have not been included
in the consideration of the service.
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