This snapshot, taken on

13/12/2010

, shows web content acquired for preservation by The National Archives. External links, forms and search may not work in archived websites and contact details are likely to be out of date.

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Customer service

FAQs | Contact us | Site map

English | Cymraeg

Education and training

Latest information

Practice

Property information

Your information rights

Details of what customers can expect from us appear in our Service standards.

We have a Customer Service Manager in each of our local offices.

We also have Office finder tool (that you can use to search for the Land Registry office for a county, district or postcode) and web pages where you can view the contact details for each Land Registry office by local authority delineation, or by alphabetical order.

Note: If you are hearing impaired, please see how we help you.

How to complain

Our document Putting things right explains the complaints process.

Monthly performance (YTD)

	Jul 2010(%)	Target(%)
Accuracy Registrations error-free under 1 year old	99.1	98.5
Speed of service Registrations processed within 15 days	90.2	80.0
Official copies and official search Applications processed within 2 days	98.4	98.0

Last updated: 9 August 2010

Email or

call 0844 892 1111
Mon to Fri, 8am-6pm

Call charges Q and A

You can also provide
feedback using our
online form.

Service links

Land Registry service opening hours
Customer survey 2009 overview
Changes following your feedback

Customer Service publications

You can access all our publications in the Customer service section in Forms and publications.