Her Majesty's Courts Service court user survey
The user survey measures the satisfaction of court users, both public and professional, across England and Wales. The report is accompanied by an annex containing tables of overall satisfaction by context.
- HMCS court user survey 2009-10 (PDF 0.80mb 77 pages)
- HMCS court user survey 2009-10 technical note (PDF 0.06mb 7 pages)
- HMCS Crown Court juror survey 2010 (PDF 0.34mb 34 pages)
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HMCS court user survey 2009-10 supplementary tables (Excel 0.14mb 4 pages)
Published 14 October 2010
In addition to Ministry of Justice professional and production staff, pre-release access to the statistics of up to 24 hours is granted to the following postholders:
Her Majesty's Courts Service: Chief Executive; Director of Court Improvement; Director of Operations and Performance; Policy Adviser, Criminal Business; Director, Royal Courts of Justice; Systems Improvement Manager, Royal Courts of Justice; Finance and Performance Team Leader, Royal Courts of Justice; Head of Business Information Division; the relevant press officer.
Ministry of Justice: Secretary of State; Parliamentary Under Secretary of State; special advisers; the relevant press officer.
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