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Ministry of Justice

Civil Sevice people survey

The Civil Service People Survey took place in October 2010 and involved over 103 organisations across the Civil Service.


A key element of the people survey is the ‘Employee Engagement Index’. This is a measure of how engaged employees are with their work and is calculated from responses to five of the key questions in the people survey:

  • I am proud when I tell others I am part of [the organisation]
  • I would recommend [the organisation] as a great place to work
  • I feel a strong personal attachment to [the organisation]
  • [The organisation] inspires me to do the best in my job
  • [The organisation] motivates me to help it achieve its objectives.

Research in the private and public sector suggests organisations with high levels of engagement are more efficient and effective. The Ministry of Justice employee engagement index was calculated at 53 percent this year. This is two percent higher than benchmark for Civil Service organisations with more than 7,500 staff.

The Ministry of Justice highlight report is a composite report of the results for the organisations in the Ministry of Justice ‘family’ that took part in the 2010 Civil Service People Survey.

This includes the National Offender Management Service, Her Majesty’s Court Service, the Tribunals Service, Ministry of Justice HQ, Office of the Public Guardian and the Criminal Injuries Compensation Authority.

It also includes The National Archives, Land Registry, the Scotland Office, and the Wales Office.  The highlight reports for these last four organisations are available on their individual websites.

People survey highlight reports

Please note these documents are not in an accessible format for screen readers. If you require an alternative format please contact Richard Mortimer.

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