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Early neutral evaluation pilot in the Social Security and Child Support Tribunal

Date: 25 January 2010

Research conducted to evaluate the early neutral evaluation pilot in the Social Security and Child Support Tribunal.

The evaluation sought to establish the cost effectiveness of early neutral evaluation (a form of alternative dispute resolution) and whether it resulted in swifter, more proportionate resolution of cases.

The research also aimed to establish appellant satisfaction with the process and the impact on and views of stakeholders.

• Early neutral evaluation pilot in the Social Security and Child Support Tribunal (PDF 0.95mb 104 pages)
• Early neutral evaluation pilot in the Social Security and Child Support Tribunal (PDF 0.24mb 10 pages)
  Summary of report