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MCA Quality Assurance

MCA Quality Assurance

Meeting your needs

The Maritime & Coastguard Agency (MCA), as the UK’s Flag State Administration, is responsible for the implementation of the International Safety Management (ISM) Code within the UK merchant fleet. MCA has chosen not to delegate this responsibility to any recognised organisation and conducts all ISM Code audits itself.

There is a growing demand from UK shipping companies for certification against the ISO 9000 and 14000 standards. In order to meet this challenge, and provide an improved service to our customers, MCA Quality Assurance (MCA QA) was established.

What are ISO 9000 and ISO 14000?

ISO 9000 and ISO 14000 are standards that relate to maximising quality (ISO 9000) and minimising environmental impact (ISO 14000) through the implementation of documented management systems.

Both ISO 9000 and ISO 14000 focus on the means by which an organisation manages its processes. Both these management standards stipulate the requirements that the management system must fulfil in order that the company’s processes meet minimum standards that influence quality of product and environmental impact.

Scope of certification

MCA QA has the expertise to offer assessment against the following scope of activities:

  • Water transport
  • Cargo handling and storage
  • Other supporting water transport activities
  • Travel agents operated by shipping companies

Contact Details

All enquiries regarding ISO Certification should be directed to:

MCA QA Quality Manager:

Maritime and Coastguard Agency
Spring Place
105 Commercial Road
SO15 1EG
United Kingdom

Tel: +44 (0) 2380 329 222
Fax:+44 (0) 2380 329 371
Email: quality.assurance@mcga.gov.uk

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