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Business, Administration and Law

This sector covers the many different occupations that keep businesses running efficiently and profitably, and keep staff and customers happy. If you’re a fan of shows like The Apprentice, then this could be the field for you. Millions of people work in this sector, and your Apprenticeship could lead to a role in a number of different areas within a business.

Management staff – from team leaders and supervisors up to company directors – make decisions about how to do things effectively and provide leadership. Administrative staff support them by doing any number of essential tasks to help the system run smoothly.

Salespeople persuade customers to buy products or services, and the business they bring in keeps the customer services team busy. Human resources staff look after the people who work for the organisation, while payroll have the vital job of making sure everyone gets paid.

In the world of business, money is never far away. Accountants work for businesses and individuals. They keep track of the cash coming in and going out, and give their clients advice on money matters. Banks and independent financial advisors also provide financial advice – a particularly important area in today’s economic climate.

Most jobs in this sector are office-based with a typical 9 to 5, Monday to Friday working week. It’s important to be punctual and presentable, and you’ll need to be a good team player.

Organisational skills are important here – and if you can multi-task, so much the better. A head for figures is helpful, but good communication and people skills are vital too, especially in management and customer service roles.

Accounting

Accounting

This Apprenticeship could find you working in an accounts department, helping a business or organisation manage their money properly.

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Advising on Financial Products

Advising on Financial Products

There are hundreds of places to put your money, from savings accounts and mortgages to ISAs and insurance policies – and with so many options out there, people need help to make an informed choice.

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Business and Administration

Business and Administration

Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

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Contact Centres

Contact Centres

Contact centre apprentices could work for a number of businesses across a range of sectors – they’ll learn all about their employer’s services and products so they can assist customers as helpfully as possible.

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Customer Service

Customer Service

This Apprenticeship teaches you the skills to provide excellent customer service, and can be applied to hundreds of job roles across many different sectors, from government to telecommunications.

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Marketing and Communications

Marketing and Communications

Marketing is concerned with finding the needs and wants of people, developing a product or service that meets that need and helping create a desire for what has been created.

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Payroll

Payroll

Large companies employ lots of employees. It’s up to the payroll team to make sure that everyone in the company gets the right amount of money, at the right time.

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Providing Financial Services

Providing Financial Services

This Apprenticeship is about working in the financial services sector and helping customers make transactions.

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Sales and Telesales

Sales and Telesales

Selling is apart of our daily activities. We sell our views, our ideas and ourselves to colleagues, clients, bosses, partners and families. And it doesn’t just stop there.

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Team Leading and Management

Team Leading and Management

Good managers and team leaders are essential to the success of any business, so the skills gained on this Apprenticeship are transferable and valuable.

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