This sector covers the many different occupations that keep businesses running efficiently and profitably, and keep staff and customers happy. If you’re a fan of shows like The Apprentice, then this could be the field for you. Millions of people work in this sector, and your Apprenticeship could lead to a role in a number of different areas within a business.
Management staff – from team leaders and supervisors up to company directors – make decisions about how to do things effectively and provide leadership. Administrative staff support them by doing any number of essential tasks to help the system run smoothly.
Salespeople persuade customers to buy products or services, and the business they bring in keeps the customer services team busy. Human resources staff look after the people who work for the organisation, while payroll have the vital job of making sure everyone gets paid.
In the world of business, money is never far away. Accountants work for businesses and individuals. They keep track of the cash coming in and going out, and give their clients advice on money matters. Banks and independent financial advisors also provide financial advice – a particularly important area in today’s economic climate.
Most jobs in this sector are office-based with a typical 9 to 5, Monday to Friday working week. It’s important to be punctual and presentable, and you’ll need to be a good team player.
Organisational skills are important here – and if you can multi-task, so much the better. A head for figures is helpful, but good communication and people skills are vital too, especially in management and customer service roles.