Phone
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Glossary
| Term | Definition |
|---|---|
| Advocate / Representative | A person who may speak on your behalf either in writing or orally. |
| Assured Tenancy | A tenancy given for a property let in the private sector on or after 15 January 1989 |
| Clerk/Case Officers | The administrative staff who deal with correspondence and if appropriate, the collection of fees. |
| CLG | Communities and Local Government |
| Directions | A document containing specified steps to ensure that all necessary information about the case is provided. |
| EDMO | Empty Dwelling Management Orders |
| Fast Track | Process which aims to move the case to hearing within 10 weeks of receipt. |
| HMO | Houses in Multiple Occupation |
| Inspection | An internal/external look at the property concerned |
| Jurisdiction | Authority to deal with the matter. |
| Landlord | A person or organisation who owns the property. |
| Leasehold Valuation Tribunal | A body of people (some may have legal, surveying or other property expertise) who will look at the matter of the rent dispute for the property. |
| Leaseholder | A person who holds the lease for a property |
| LHA | Local Housing Authority |
| MO’s | Management Orders |
| Paper Determination | A decision on a relatively straightforward simple dispute made without a hearing. |
| Preliminary Hearing | A hearing to decide if the Tribunal/Committee has the legal authority to deal with the matter concerned. |
| PTR | Pre Trial Review a hearing where the issues identified to see if they can be resolved by agreement |
| Quasi - Judicial | Semi Legal |
| Regulated tenancy | A tenancy given for a property let in the private sector on or before 15 January 1989 |
| Rent Assessment Committee | A body of people (some may have legal, surveying or other property expertise) who will look at the matter of the rent dispute for the property. |
| Residential Property Tribunal | A body of people (some may have legal, surveying or other property expertise) who will look at the matter in dispute under the provisions of the Rent Act 1977 and Housing Act 2004. |
| Standard Track | Process to deal with a complex dispute involving a large number of issues. |
| Tenant | An occupant of a property who is liable for the payment of rent. |
| Written Representations / Evidence | Written correspondence detailing information to support the application. |