• Bus, Coach and Tram Our Winter 2010/2011 Passenger Voice - Bus, Coach and Tram stakeholder newsletter is now available to view.
  • Passenger Voice Rail Our Autumn/Winter 2010 Passenger Voice Rail stakeholder newsletters are now available to view.
  • Making a difference See what we've achieved for passengers over the past year.
  • Delays and disruption A panel of 1,000 rail passengers have their say on actual disruption events.

Anthony's blog

Read our chief executive's blog.

The passenger watchdog

Passenger Focus is the independent passenger watchdog. Our mission is to get the best deal for passengers.

What's On

There will be a Passenger Focus Board meeting held at One Drummond Gate in London on Wednesday 12 January 2011. The meeting will be held in public and you are welcome to observe the proceedings.

Our work

Covering the length and breadth of Great Britain, our passenger managers are working in your area on the issues that matter to you. To find out what we are doing in your region, Wales and Scotland, please click below:

Our rail passenger work

Our bus, coach and tram passenger work

National Passenger Survey

How satisifed are rail passengers in Britain?

Bus Passenger Survey

How satisifed are bus passengers in England?

Our Newsletters

Privacy Policy

Passenger Poll

Will more expensive rail fares mean you will have to travel by train less or use other forms of transport more?

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