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Contact us

We welcome your enquiries and comments. Please use either of our contact forms to reach us. And, if you can't find what you need on either this website or on Directgov, you can contact us by telephone too.

Service updates

IPS service updates, including updates on the effect of adverse weather on IPS services.


General enquiries

If there is information that you expect to see on our site, but cannot find, please tell us. Alternatively, try our 'search' or take a look through our pages on Directgov.


Passport enquiries

Most of the information you will need is on our Directgov pages. You can also call the Passport Adviceline on 0300 222 0000. If you are outside the UK and wish to apply for a British passport, please go to the 'Passports overseas' page listed in the left-hand menu for details.

Phone us

Most of the information you will need is on our Directgov pages, but if you need to call us, please go to the 'phone us' page for details.