Please note that this website has a UK government accesskeys system.
Contact points for information about financing university and higher education courses, or repaying student loans.
Contact Student Finance England for an update on your application or if you have problems with your application or online account.
Contact the Student Loans Company if you’ve finished your studies and have a question or problem with repaying your student loan.
Some student loans have been sold by the government and transferred to two private companies to administer:
If this applies to any of your student loans, and you need to speak to someone about them, you should contact the company who is responsible for their administration - not the Student Loans Company.
Contact the Student Finance Services European Team for advice on applying for finance in England, Northern Ireland or Wales as an EU student.
Download forms and guides
You can download student finance forms and guides from 'Student finance forms and guides 2010/11'. Printed versions are no longer available to order by phone.
You can order accessible formats of student finance forms and guides in Braille, large print or audio. If you're ordering by email please state your name, address and customer reference number, if you have one, and which format you need.
Student Finance England handles applications for new students starting a course from the 2009/10 academic year onwards.
If you think Student Finance England has made a mistake when deciding whether you’re entitled to student finance – or how much you get – you can ask for the decision to be reviewed. To find out more, download the guidance on how to appeal.
If Student Finance England or the Student Loans Company fails to sort out a problem you have, you can make a formal complaint. Formal complaints can be made to the Student Loans Company.
Contact details for information about bursaries for students on NHS-funded healthcare courses.
For comprehensive information on applying for student finance and repaying student loans, follow the link below.
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