Passports for British nationals in Djibouti are now issued by the British High Commission in Pretoria. This is part of a global initiative to rationalise passport services and reduce administration costs while ensuring that the quality of service remains high.
You should send your passport application to the British High Commission in Pretoria (Liberty Place Building Block B, 1st Floor, 256 Glyn Street, Hatfield, Pretoria 0083, South Africa). We recommend that you send your applications by a reputable courier of your choice (paying the courier company directly for this service). One such company is Daallo Express, which represents FedEx in Djibouti. The contact details are as follows:
Daallo Express represents FedEx in Djibouti:
Avenue Admanis Bernard
Tel: +253 340 071
For the return of your passport the British High Commission in Pretoria will send the documents to you using FedEx Express (the FedEx licensee in Southern Africa is Supaswift (Pty) Ltd). You need to pay for the return your passport (currently 581 South African Rand = £51.70 at exchange rate April 2010) by enclosing payment with your application.
If you choose to use a different courier service provider for the return of your passports and documents, you must arrange this yourself.
How do I apply for a British Passport in South Africa?
If you are applying for a passport for the first time (this includes customers who are changing their name other than by marriage or replacing old blue books, lost or stolen passports) you should allow at least 6 weeks for processing.
We aim to process all renewal applications in 10 working days from receipt of a fully completed application. We will always do our best to ensure the 10 working day processing target is met.
If your application is not straightforward, for example the form is incomplete or documentation outstanding your application will be returned to you and you will be required to pay the courier fee again. If you are required to attend an Interview at the British Embassy in Addis Ababa you will be notified by the examining officer in Pretoria. Under these circumstances your application may take longer to process. We recommend you apply in plenty of time before you travel.
All customers will be required to collect their passport and supporting documents from the British Consulate in Djibouti.
Please note – FedEx or Daallo Express office will answer any courier-related queries about their service, but they cannot answer queries about British passport matters. FedEx only provides the courier service. Please also refer to the general FedEx website
In case of query applicants can call 0027 12 421 7800 there is a recorded message on calling during opening hours which should be ignored. Applicants should press 3 and when speaking to the operator say they are from outside South Africa and cannot use Careline or email Passport enquiries.