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Thursday, 6 January 2011

Student finance contacts

Contact points for information about financing university and higher education courses, or repaying student loans.

Student finance applications and online accounts

Contact Student Finance England for an update on your application or if you have problems with your application or online account.

Repaying student loans

Contact the Student Loans Company if you’ve finished your studies and have a question or problem with repaying your student loan.

If your student loan is administered by another company

Some student loans have been sold by the government and transferred to two private companies to administer:

  • Honours Student Loans
  • Thesis Servicing

If this applies to any of your student loans, and you need to speak to someone about them, you should contact the company who is responsible for their administration - not the Student Loans Company.

Students from other EU countries

Contact the Student Finance Services European Team for advice on applying for finance in England, Northern Ireland or Wales as an EU student.

Student finance forms and guides

Download forms and guides

You can download student finance forms and guides from 'Student finance forms and guides 2010/11'. Printed versions are no longer available to order by phone.

Braille, large print and audio forms and guides

You can order accessible formats of student finance forms and guides in Braille, large print or audio. If you're ordering by email please state your name, address and customer reference number, if you have one, and which format you need.

  • email:
  • phone 0141 243 3686

Appealing against a decision by Student Finance England

Student Finance England handles applications for new students starting a course from the 2009/10 academic year onwards.

If you think Student Finance England has made a mistake when deciding whether you’re entitled to student finance – or how much you get – you can ask for the decision to be reviewed. To find out more, download the guidance on how to appeal.

Making a formal complaint

If Student Finance England or the Student Loans Company fails to sort out a problem you have, you can make a formal complaint. Formal complaints can be made to the Student Loans Company.

NHS Student Bursaries

Contact details for information about bursaries for students on NHS-funded healthcare courses.

Find out more about student finance

For comprehensive information on applying for student finance and repaying student loans, follow the link below.

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