The scope of your application - the boundary of your assessment - is something that you need to decide on right at the beginning of the assessment process. The scope of your assessment defines which part of your organisation will carry the Training Quality Standard for Employers badge, so it’s important that you and your Certification Body agree on this from the offset.
The scope of the assessment normally falls to the training function, however, if there is more than one training function this can make scoping more complicated.
For example, if your organisation has several training functions and one of these applies for the Training Quality Standard for Employers and successfully achieves it, only that specific training function will be able to claim that they have Certification under the Standard for Employers. The other training functions will not be able to make this claim.
Below you will find a series of questions and statements which may help you to scope your application. Please speak to your Certification Body for further clarification
If your organisation has training functions in other countries, you may wish to broaden the scope of your application to include these. On the other hand, you may prefer to keep the assessment limited to the training functions in the UK.
The structure of the organisation
a) Does your organisation have many different departments or operational sites?
If so, who is responsible for providing training to these different areas of the business, is it a single training function, or multiple training functions?
If the answer is a single training function, then it may be that the scope of the application falls to that training function. However, if the answer is multiple training functions, you must decide who is applying for Certification – the separate training functions can either apply separately or, if appropriate, they could all make a joint application under the organisation name.
The organisation’s Human Resources function
a) Does the HR function have overall responsibility for providing training to employees within the organisation?
If so, what is the relationship between the HR function and the training function? This may provide you with insight as to who your corporate customer is.
If not, who has this responsibility and what is the relationship between the training function and this individual? Again, this may provide you with some insight as to who your corporate customer is.
b) Is there a single HR function, or are there multiple HR functions?
If there are multiple HR functions, you will need to consider:
The training function making an application for assessment must be clearly identifiable within the organisation, so it must have a name.
b) Does the training function have a discreet boundary?
The training function should be clearly identifiable within the organisation and you should be able to draw a circle around all of the training function’s staff.
c) Where is the training function based; does it have members of staff across multiple sites?
If your training function has permanent members of staff on multiple sites, you will need to make your Certification Body aware of this.
d) What training does this training function deliver, who to and what is its purpose?
Thinking about who you deliver your training to will help you to see who your customers are.
If the training you provide doesn’t have any purpose, in terms of business needs, then perhaps the Training Quality Standard for Employers isn’t right for you, as the framework requires that you achieve business impact on your customers and the overall organisation.
Use of the badge
a) What the Training Quality Standard for Employers can be used for:
b) The Training Quality Standard for Employers cannot be used:
If so, the Training Quality Standard for Employers cannot be used to recognise this provision.
If you only want to badge the training that you provide within the organisation, the Training Quality Standard for Employers could be right for you. However, you should be aware that the badge cannot be used to sell your training offer to external customers.
If you aren’t sure which version of the Standard you should be applying for, please refer to the TQS Vs TQSE Decision Flowchart which can be found on the Training Quality Standard for Employers eligibility page here.