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Date: 18 Oct 2010
Address: http://www.nationalcollege.org.uk/index/about-us/about-this-site/privacy-statement

Privacy notice

The National College for Leadership of Schools and Children’s Services ("NATIONAL COLLEGE") takes its responsibility to safeguard your personal information very seriously. This privacy notice sets out how the NATIONAL COLLEGE will use your personal information. By using and visiting our website and using our services you agree to this privacy notice.

What information do we collect?  How do we use it?

At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you apply or register for our services or send us an enquiry. We may gather and use information about you in the following ways:

  • When you use our online enquiry form we may ask for information such as your name, email address and contact details. We keep a record of this information. This is necessary for dealing with your enquiries.
  • We will use your personal details and information we obtain from other sources for administration and customer services, for marketing, to analyse your purchasing preferences and to ensure that the content, services and advertising that we offer are tailored to your needs and interests.
  • We may disclose personal data in order to comply with a legal or regulatory obligation.
  • In addition, when you register as a member we will use your personal information for research and internal statistical analysis, equal opportunities monitoring, to corroborate and validate the personal information you provide and for the provision of education or training information, school leadership services, courses or programmes.
  • We intend to continue improving the content and function of our website. For this reason, we may monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you.
  • We may keep your information for a period of time in line with the NATIONAL COLLEGE's retention policy and schedules.

How do we use your information for marketing?

We may contact you by mail, telephone, email or other electronic messaging service with offers of goods, services, promotions or information in the education, training and professional services sector that may be of interest to you. By providing us with your contact details you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us please indicate this in the My settings area of our website or contact us using the details below:

email us at dataprotection@nationalcollege.org.uk

or write to:

Data Protection Officer
National College
Lime House
Mere Way
Ruddington Business Park
Ruddington
Nottingham
NG11 6JW

Sharing of your personal information

The NATIONAL COLLEGE is a signatory to the Protocol on Data Sharing and Rationalisation in the Schools Sector. The protocol seeks to minimise the burden of data collection on schools and local authorities by collecting data once and sharing it to support individual pupil learning, whole school improvement and system-wide capacity building. To this end, we may share your data with protocol partners and local authorities.

At times we will share your information with other partners and stakeholders who work on our behalf and who do so under conditions of confidentiality and we may need to share your information with our service providers and agents for the purposes set out above.

Sensitive personal information

The NATIONAL COLLEGE seeks to increase the diversity of school leaders in order to make full use of the talents of all members of the school workforce. We collect sensitive information, such as ethnicity, only to help us measure our effectiveness in this area. You do not have to give this information to access our services.  Where you do provide it, we treat it with care and only use it for anonymous statistical purposes unless otherwise made clear to you.

General Teaching Council (GTC) teacher registration data

The NATIONAL COLLEGE reserves the right to validate teachers' applications using GTC registration data. If you are a teacher applying or registering for our services or programmes, you agree to:

  • the GTC releasing the non-sensitive data necessary to corroborate your application
  • inform The NATIONAL COLLEGE if you are currently under a secretary of state or GTC restriction or if any such restriction comes into effect while you are benefiting from our services

SMS reminder service

By providing your mobile telephone number you agree to The NATIONAL COLLEGE contacting you by SMS. For example we may contact you for the purposes of the Leadership Pathways programme to send you SMS reminders. By using this service you accept that we provide no kind of guarantee to deliver the reminder SMS or that there may be some delay in delivery of the SMS which is beyond our control.

How to get copies of or amend the information we have collected

You may request details of the personal information which we hold about you. A small fee of £10 will be payable. Please write to:

Data Protection Officer
National College
Lime House
Mere Way
Ruddington Business Park
Ruddington
Nottingham
NG11 6JW

If you think that any information we have about you is incorrect or incomplete, please let us know and we will correct or update it as soon as possible.

Cookies

Cookies are small amounts of information which we may store on your computer when you use our web services. This site uses two kinds of cookie. We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google undertakes not to associate your IP address with any other data held by Google.

They only store small amounts of data to make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the website for you. They do not collect any data from your computer.

Our system will also issue cookies to your computer when you log on to the website. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Our cookies will have the file names:

  • firstname.surname@registration.ncsl.org[2].txt, firstname.surname@statse.webtrendslive[2].txt
  • firstname.surname@plpsh.ncsl.org.[2].txt
  • firstname.surname@lms.ncsl.org.[2].txt
  • firstname.surname@registration.nationalcollege.org[2].txt
  • firstname.surname@plpsh.nationalcollege.org.[2].txt
  • firstname.surname@lms.nationalcollege.org.[2].txt

You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our website and you will not be able to use the registered areas of our website. If you would like further information about cookie technology and its general use in marketing, please visit www.allaboutcookies.org or www.aboutcookies.org.

When you visit our website, we may also log your IP address, a unique identifier for your computer or other access device.

How do we protect your information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used and is securely destroyed once no longer stored by us. However, data transmission over the internet cannot be guaranteed as 100% secure and therefore you use the website at your own risk.

Disclaimer

We link to a wide variety of other websites. We are not responsible for the content or privacy policies of these sites, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites nor are we authorised to make representations on their behalf.

Other information

You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although it will still only be used in accordance with this policy.

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so you are encouraged to review this policy from time to time. We will, of course, notify you of any changes where we are required to do so.

For quality control and training purposes, we may monitor or record your communications with us.