Searching for inspection reports
A. The main page in the inspection reports section has a quick search box on the left. You can use the quick search if you know the name of the provider or the provider's Unique Reference Number (URN).
More search options are available via the sections on the right of the main page: childcare; children’s social care; schools; and learning and skills. Here you will be able to refine your search for a provider by street name, town, county or postcode; and find providers near your home.
A. To find an inspection report, enter the name of the provider – for example 'Westminster City School' – into the search box and click search. If you know the Unique Reference Number (URN) – for example '101153' – you can search using that. You can also search using any part of the provider's address.
The search results will give a link to the page of the provider along with details of its inspection reports. For detailed descriptions of providers and information on what to do if you can't find an inspection report, click the blue help box within the relevant provider section.
A. You should use the postcode search box. There is one at the bottom of each of the four provider sections. Go to the relevant provider section; scroll to the postcode search; select the provider type that you are interested in; enter your postcode; select the distance from your home; and click search to get a list of providers near your home. For most provider types, the results will include the distance from your postcode; for example, ‘St Peter’s RC School (0.8 miles)’.
For their security, this distance information is not included for children’s homes, childminders, home childcarers and childcare on domestic premises. The postcode search box results will also not be in ascending order by distance for these providers: the first provider displayed may not necessarily be the nearest to the postcode and so on.
A. Commons reasons include the below.
- The more information you know about a provider, the better the search works. For example, if you know the provider type, name, postcode, or Unique Reference Number (URN) you are more likely to get the result you are looking for.
- If you are not getting the search results you want, it could be that you have selected the wrong provider type. For example, a provider may have the word ‘nursery’ in its title. If it is a private nursery then its provider type will be ‘childcare on non-domestic premises’; if it is a maintained nursery, then its provider type will be ‘nursery education provider’. Try removing the provider type and clicking search.
- If you are not getting the search results you want using the provider’s Unique Reference Number (URN) and are sure that it is correct, then it may be that the provider has more than one URN. See the ‘I have the Unique Reference Number (URN)…’ FAQ below.
A. The most common general reasons are:
- the inspection may have taken place recently and the report is still being dealt with
- the provider is newly registered and has not had its first inspection.
Particular reasons include the below.
- Childcare: the provider is on the Childcare Register and has not been selected as part of the random sample that we inspect.
- Childcare: the type of care the provider offers doesn't require registration. You can make sure a provider is registered by asking to see their registration certificate. This should be displayed by the provider.
- Learning and skills: if you are searching for Department for Work and Pensions contracted employment provision reports you will find them under Jobcentre Plus.
A. No. For their security, we list these providers by their Unique Reference Number (URN). If you do not have the URN, you can ask the provider for it or contact your family information service. To get contact details for your nearest family information service please visit the Family Information Service website or your local authority website (A–Z of local authority websites), or look in your telephone directory.
A. No. We carry out education and social care (welfare of boarders) inspections in boarding schools. The boarding school will have a separate URN for each of these two inspection types. So if you have the boarding school’s education URN, the quick search will find its education inspection reports. You will need to use the provider’s name in the quick search to find all its inspection reports. This guidance applies to all providers with boarding provision that we inspect for education and social care.
A. The education and childcare FAQs pages have inspection report FAQs about these providers. The pages are available via the navigation on the left.