Department for Work and Pensions


Site navigation



Accessibility statement

The Department for Work and Pensions wants to make sure that the widest possible range of people finds this website easy to use, or “accessible”. We are always looking at ways of improving the accessibility of our website.

Accessibility of our site

Our website is regularly tested to make sure it meets the government standard for accessibility.

This standard is known as Level Double-A of the W3C Web Content Accessibility Guidelines.

The majority of this site reaches Level Double-A. However, some areas of the site and some services accessed through the site do not yet reach this standard. We are working to improve these areas.

Accessibility help

There are a number of features to make this website easier to use.

Changing the size of the text on this website

To change the text size use the Text size options at the top of most pages.


Accessibility advice for Mac users

The Mac operating system includes many accessibility options, including resizing text, text-to-speech and keyboard alternatives to mouse functions.

Help with PDF documents

Get Adobe Reader softwareYou can download Portable Document Format (PDF) documents using Adobe Reader – available free of charge.

PDF documents are usually marked with this icon.pdf

If your screen reader software (for example an audio-enabled web browser) is not compatible with Adobe Reader, Adobe provides a free online tool to convert the content of PDF files to text – so they can be understood by most screen reader applications.

Changing the look of this website


Most images on this website have alternative text that describes their contents or function. Images used in purely decorative graphics or for layout do not include alternative text.

More help

For more help about changing your browser, operating system, or computer settings to view web sites in a more accessible way, go to the BBC’s My Web My Way.

Contact details

We welcome feedback on the accessibility and usability of our site.