The ‘Who gets the tip?’ campaign urges restaurants, cafes, hotels, hairdressers and casinos – in other words, businesses where tipping is common – to give customers and staff clear information about how they distribute tips.
Since October 2009, it is illegal for businesses to use tips to make up the National Minimum Wage. They’re also being encouraged to display their policy on how they distribute tips.
If more people ask ‘Who gets the tip?’ then more businesses will be transparent about their tipping policy.
A Code of Best Practice, has been developed by the Department for Business, Innovation and Skills in collaboration with Trade Unions, consumer groups and industry. They are all supportive of businesses being transparent about tipping policies with consumers and workers. The Code states that businesses should:
- Display information on their tips policy prominently, before the customer leaves a tip
- Be transparent to customers and workers about how their tips are distributed as well as the level and purpose of any deductions
- Ensure that workers understand the tips policy and know where to direct customers for additional information
The Code is voluntary, and the Government will be holding an official review towards the end of 2010. Businesses can find out more about the code at Business Link.
The ‘Who gets the tip?’ campaign is backed by the Department for Business, Innovation and Skills, and supported by Trade Unions, consumer groups and industry.
Or simply ask, ‘Who Gets The Tip?’