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Welcome to Citizens Advice

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Adviceguide Our online information service

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About Citizens Advice  

Our Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Michelle 
Michelle got the maternity benefit she was due thanks to a CAB volunteer.

Every Citizens Advice Bureau is a registered charity reliant on the commitment of trained volunteers and funds to provide vital services for local communities.

Amaze yourself - volunteer for Adviceline Cymru:
English | Welsh

Citizens Advice service impact report cover 

Find out how we impact on society

Last year we helped 1.9 million people through our Citizens Advice Bureaux and our self-help website Adviceguide.org.uk had over seven million visits. Can you help us do more for those who need us?