The Department for Work and Pensions wants to make sure that the widest possible range of people finds this website easy to use, or “accessible”. We are always looking at ways of improving the accessibility of our website.
Accessibility of our site
Our website is regularly tested to make sure it meets the government standard for accessibility.
This standard is known as Level Double-A of the W3C Web Content Accessibility Guidelines.
The majority of this site reaches Level Double-A. However, some areas of the site and some services accessed through the site do not yet reach this standard. We are working to improve these areas.
There are a number of features to make this website easier to use.
Changing the size of the text on this website
To change the text size use the Text size options at the top of most pages.
- For larger text, select the right hand letter A+.
- For smaller text, select the left hand letter A-.
- To return the text size to the default setting, select the middle letter A.
- select Text Size from the View menu. (In some browsers Text Size may be called Text Zoom or Zoom)
- choose the size that you want from the Text Size menu.
Accessibility advice for Mac users
The Mac operating system includes many accessibility options, including resizing text, text-to-speech and keyboard alternatives to mouse functions.
- Visit the Apple website's accessibility section.
You can download Portable Document Format (PDF) documents using Adobe Reader – available free of charge.
PDF documents are usually marked with this icon.
If your screen reader software (for example an audio-enabled web browser) is not compatible with Adobe Reader, Adobe provides a free online tool to convert the content of PDF files to text – so they can be understood by most screen reader applications.
Changing the look of this website
- Changing the look of this website explains how to change the colour of the text or background, change the font or remove images.
Most images on this website have alternative text that describes their contents or function. Images used in purely decorative graphics or for layout do not include alternative text.
For more help about changing your browser, operating system, or computer settings to view web sites in a more accessible way, go to the BBC’s My Web My Way.
We welcome feedback on the accessibility and usability of our site.
- If you have any questions or suggestions, if you have difficulty using any part of our site or to request a copy of our accessibility policy, please contact us.