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Welcome to the ASA

The Advertising Standards Authority (ASA) is the UK's independent regulator of advertising across all media, including TV, internet, sales promotions and direct marketing. Our role is to ensure ads are legal, decent, honest and truthful by applying the Advertising Codes.

Complaints

Each year, there are many millions of ads, direct marketing communications, sales promotions and digital communications in the UK. Our regular Compliance surveys tell us that the vast majority comply with the Advertising Codes. The ASA is here to tackle the ones that don't.

How to complain

Many millions of ads, promotions and direct mail are seen in the UK each year

28,929 complaints received

It can take just one complaint to change or remove a problematic ad

Complaints resolved within an average of 13 days

99% of video games ads complied with the Advertising Codes

2,397 ads changed or withdrawn

ASA is nearly 50 years old

Complaints total less than 1% of all advertising

62% of all complaints to the ASA are about misleading claims

UK Advertising Codes are some of the strictest in the world

98.9% of alcohol ads comply with the rules

On average, 97% of ads are in line with the Codes

Latest adjudicationsLatest Adjudications

Adjudications

Arun Estate Agencies Ltd t/a Douglas Allen

A regional press ad, for Douglas Allen estate agents, showed photographs and gave details of...

Associated Newspapers Ltd t/a maillife.co.uk

A reader offer, in the national press, showed a device that could be plugged into a mains socket....

Beiersdorf UK Ltd

A TV ad, for Nivea Protect and Bronze sun lotion, showed a woman applying the product on a beach,...

Boehringer Ingelheim Ltd

A TV ad and a national press ad for a medicinal product: a. the TV ad showed an animated letter...

DSG Retail Ltd t/a PC World

A TV ad for PC World showed various shots of a laptop computer. A voice-over stated "I need a...

Express Newspapers

A readers’ offer, in the national press, was headlined “DAILY EXPRESS Reader Offer Alpine...

Green Bullion Europe Limited t/a Cash4Gold

A TV ad, for Cash4Gold postal gold buying service, promoted a £100 summertime bonus offer....

HiPP UK Ltd t/a HiPP Organic

A magazine ad, for follow-on milk, was headlined “We’ve learnt from the breast”. The ad also...

Mr Latif

A circular, for Mr Latif, stated “MR LATIF 24-HOUR RESULT. NOBODY CAN BEAT LATIF BORN GIFTED!!!...

Phillip Bennetts

A regional press ad, for the Health & Pain Resource Centre, was headed "ADVERTISEMENT...

Sony Europe Ltd

A TV ad featured two teams of children playing football in a large stadium packed with...

The Pilot Training College

An advertorial in an aviation magazine was headlined "THE PILOT TRAINING COLLEGE PATHWAY TO A...

Hot topics

Child with paint on his hands

Children and advertising

Protecting children has always been at the heart of our work: in 1962 - the ASA’s very first year of operation – one of our priorities was to look into ads for horror films and their potential to scare children. Ensuring that children are not exposed to potentially harmful or inappropriate advertising has remained an ongoing commitment, a fact underlined by a recent public consultation on the Advertising Codes which resulted in enhanced protections for children being introduced.

Broadband: A need for speed

We have asked the Advertising Code writing bodies (CAP and BCAP) to review broadband speed claims in advertisements as part of a wider look at advertising in the telecommunications sector. The aim is to provide guidance to bring advertisers up-to-speed on how to advertise their services and protect consumers from being misled.

Alcohol

Alcohol advertisements are subject to stringent rules that are designed to ensure it is promoted in a socially responsible way and to protect young people.

Latest newsLatest News RSS

Internet image

Digital remit extension and public relations

Following a constructive meeting, the ASA, CAP and the CIPR have agreed a number of actions to clarify the ASA's extended digital remit as far as it relates to public relations.

ASA appoints new Directors

The Advertising Standards Authority is pleased to announce the appointments of Trevor Ellis as its new Director of Corporate Services and Miles Lockwood as its new Director of Complaints & Investigations.

Landmark agreement extends ASA’s digital remit

Our remit is to be extended significantly to deliver more comprehensive consumer protection online. From next year, marketing communications online will be subject to rules to keep them legal, decent, honest and truthful.

Log a complaint

Find out what types of ads we deal with and how to make a complaint.

How to complain

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Adjudications

View our latest weekly ASA adjudications or search for rulings from the last five years.

Adjudications

Current vacancies

Complaints Executive x3
Investigations Executive x2

Read more on how to apply.

Current vacancy

Enquiries

If you have a general query about the work of the ASA, please read our Frequently Asked Questions as you may find your answer in this section instantly.

FAQs

Key facts and figures

Read some of our key facts and figures.

Key facts and figures

Committee of Advertising Practice (CAP)

The advertising rules are written by the advertising industry through two Committees: the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP).

CAP website

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