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Ombudsmen/complaint-handling bodies

The external links below are to official websites for many of the ombudsman and complaint-handling schemes in operation in the UK. For more information visit the website of the British and Irish Ombudsman Association.

Ombudsman schemes in the UK

• Parliamentary and Health Service Ombudsman
  (complaints about UK government departments and public bodies, the NHS)
• Estate Agents Ombudsman
  
• Financial Ombudsman Service
  
• Housing Ombudsman Service
  
• Independent Police Complaints Commission
  
• Legal Services Ombudsman
  
• Local Government Ombudsman
  
• Northern Ireland Ombudsman
  (complaints about NI government departments and public bodies)
• Northern Ireland Police Ombudsman
  
• Pensions Ombudsman
  
• Public Service Ombudsman for Wales
  
• Removals Industry Ombudsman Scheme
  
• Scottish Legal Services Ombudsman
  
• Scottish Public Services Ombudsman
  
• Telecommunications Ombudsman (Otelo)
  

Other complaint-handling bodies

• Adjudicator's Office
  (complaints about HM Revenue & Customs, Valuation Office Agency, Public Guardianship Office, Insolvency Service)
• Advertising Standards Authority
  
• Commissioner for Public Appointments
  
• Independent Case Examiner
  (complaints about Child Support Agency)
• Independent Complaints Adjudicator for OFSTED and the Adult Learning Inspectorate
  
• Independent Complaints Reviewer
  (complaints about Land Registry, National Archives, Charity Commission, Housing Corporation)
• Independent Review Service for the Social Fund
  
• Information Commissioner
  
• Law Society Consumer Complaints Service
  (complaints about solicitors)
• Office of Communications (Ofcom)
  
• Office of Independent Adjudicator for Higher Education
  
• Office of the Immigration Services Commissioner
  
• Prisons and Probation Ombudsman
  
• Scottish Paliamentary Standards Commissioner
  
• Scottish Prisons Complaints Commissioner
  
• Standards Commission for Scotland
  
• Postwatch
  
• Waterways Ombudsman