The Productive Operating House

Meet the team

Amanda Fegan Lead Associate - The Productive Operating Theatre

Amanda FeganAmanda Fegan began her career in retail, spending ten years working for a well known department store in Knightsbridge, London.  Here she developed a range of transferrable skills in operational management, which she brought to the NHS in 1995 when she began a business managerial post at Hammersmith Hospitals NHS Trust, focussing on Reproductive Medicine and the Centre for Fetal Care.

Keen to develop her work in the NHS, she went on to take up a position as Practice Manager for a GP Practice.  Whilst at the practice Amanda was instrumental in establishing in-house and community services for the benefit of registered patients.  From here Amanda moved on to the West London Cancer Network, where she led phase two of a Cancer Services Collaborative programme.  She played a key role in reducing waiting times from referral to treatment from 120 days to 20 days for gynae cancers, as well as designing and implementing a network wide change programme, which supported over 40 service improvement projects.

Amanda went on to join the West Middlesex University Hospital to drive forward service improvement.  Her key achievements included reducing emergency length of stay and improving theatre utilisation and day surgery.

In 2007 Amanda joined the NHS Institute for Innovation and Improvement, as Lead Associate for developing and rolling out The Productive Operating Theatre programme to NHS organisations across England.  Her hopes for the programme is that it will help theatre teams overcome the issues and frustrations that they face on a day to day basis, which ultimately will lead to improved patient outcome and experiences.

Hugh Rogers, Senior Associate - The Productive Operating Theatre

Hugh RogersHugh Rogers is a urologist who, as a Clinical Director throughout the ‘90s, led a series of award winning service redesign projects in his trust. From 1999 – 2005 Hugh held leadership roles in the Modernisation Agency, with the Cancer Collaborative and Booking programmes and the Improvement Partnership for Hospitals.  

Since 2005 he has been a Senior Associate at the NHS Institute for Innovation and Improvement where he leads on Clinical Systems Improvement, a body of knowledge adapted from manufacturing improvement methods and operations management. He is expert on interventions to improve clinical reliability and safety and thereby reduce avoidable mortality in hospitals.

Hugh is now working on the development of The Productive Operating Theatre programme. The aim of this is to use a combination of advanced quality improvement methods and team-work training to achieve a step change in operating theatre performance.

Jodie Mazur, Associate - The Productive Operating Theatre

Jodie MazurJodie Mazur is an Associate at the NHS Institute for Innovation and Improvement and is currently working on the development of The Productive Operating Theatre programme.  During her time at the Institute she has also been part of the No Delays programme developing the No Delays Achiever, a web based analytical and service improvement tool that supported the NHS to deliver the 18 week pathway.

She has a wide range of experience of health service improvement developed through working in a number of different organisations.  After graduating, she joined the NHS Modernisation Agency, working briefly for the Cancer Services Collaborative, before moving to the Performance Development Team in a research role supporting zero star trusts (Acute, PCT, Mental Health and Ambulance) achieve turnaround.

Jodie gained an international perspective of Service Improvement as part of the NHS CGST’s International team, where she worked as an improvement facilitator at a Hospital in Portugal carrying out an assessment of their health care governance.  Immediately prior to working at the Institute Jodie was a Service Improvement Manager jointly appointed to work across, what was then Central Manchester PCT and Central Manchester and Manchester Children’s NHS Trust.

Ann Abbassi - Co-production Associate, Heart of England NHS Foundation Trust


Ann AbbassiAnn has over 20 years of experience in delivering perioperative care within the NHS and the private sector, as a Clinical Theatre Manager and Clinical Nurse Specialist for perioperative emergency care.

Ann has participated in a number of national initiatives including the Action on General Surgery project and is now a Co-production Associate, working with the NHS Institute on The Productive Operating Theatre programme.

Her current role is Lead Nurse for theatres and day surgery at the Good Hope Hospital site, which is part of the Heart of England Foundation Trust.

Janet Henry - Co-production Associate, West Middlesex University Hospital Trust


Janet HenryJanet started nursing at the age of seventeen as a second level pre registration orthopaedic student. During two years of training she was exposed to theatres and the decision was made that this was to be her speciality.

Janet completed her training at St Thomas Hospital in 1983 with honours and continued to work as an Enrolled nurse until she was encouraged to convert to a first level nurse in 1998.

Since completing the conversion course, Janet has been employed in
a variety of roles including Training & Development Co-ordinator in Theatres and Head of Service/Theatre Matron.

Janet has also obtained her degree in Healthcare Law and Ethics

In 2008, West Middlesex Hospital was chosen as one of three pilot sites for The Productive Operating Theatre and Janet became the programme lead, taking forward the programme, gaining commitment from the theatre staff and clinical engagement.

Within the past year of the programme, the most noticeable changes in the department are the cultural change, patient involvement and team working.

Claire Bradford - Co-production Associate, Royal Devon & Exeter NHS Foundation Trust


Claire BradfordOver the past 25 years Claire’s career has mainly focused on the critical care environment. She qualified from Bristol Royal Infirmary in 1984 where she got the Theatre bug as a student nurse thanks to an inspirational mentor. She gained experience as a theatre, surgical and ITU Staff Nurse before commencing her ENB 176 Theatre course at University College Hospital and The Middlesex.

Claire is currently on secondment from her position as a Theatre Matron at the Royal Devon & Exeter NHS Foundation Trust as a Co-Production Associate for The Productive Operating Theatre.

Claire presently is a Trustee on the Board of the Association for Preoperative Practice and Chair of the Education and Research Fellowship Fund.