Care Delivery System
The Care Delivery System (CDS) illustrated below defines a set of nine Care Delivery Principles that Local Health Communities can use in the RTC Phase I Activity Create the Case for Change to carry out a high-level assessment of current capability and performance and to identify / agree shared priorities for change.
Click on each of the principles for further information
The CDS supports the shift in mindset required to achieve transformational change because it:
- re-connects people with the values that brought them into health and social care in the first place, emphasising the clinical and qualitative benefits as well as efficiency and timeliness
- requires people to assess current capabilities and performance (and identify required improvement) across organisational boundaries
- allows components and change requirements to be adapted to deliver local community-wide service improvement whilst remaining unequivocal in the ambition it sets (a world class service)
- creates a moving horizon against which to work in contrast to fixed targets which once met provide the excuse to stop - as such, it underpins the RTC Phase I Activity Agree a shared vision for the LHC.
- provides a mechanism for leaders to re-define their roles and build the leadership capabilities throughout their organisations to make the ambition achievable.
The CDS is further supported by a Signposting document (Word, 100kb) that indicates how the Care Delivery Principles support national healthcare policy, including the NHS Plan and the Healthcare Commission Standards.