These Practical Guides have been prepared by ISIP to capture the experience of 16 local health community demonstrator programmes who have worked with us in 2006 and 2007 to develop insight into successful service transformation.
We are grateful for their contribution and willingness to share this experience for the benefit of the wider NHS.
Governance in Service Transformation
This guide explains the value of governance in managing complex change across a Local Health Community (LHC) and illustrates this with case studies from the LHC Demonstrators
Developing a Shared Vision
This guide identifies the importance of an LHC-wide strategic vision, and illustrates through case studies the role of visioning in empowering LHCs to achieve successful service transformation
New Care Models
This guide provides an overview of the collective process used for care model design and illustrates this with practical examples of care model development from four of the Demonstrator communities
Benefits Driven Change
Using some examples from the ISIP Demonstrator Programme, this guide shows how a benefits approach to change can be used to deliver sustainable service transformation more quickly. It also helps the care community, including external partnerships, to be more flexible in responding to changing circumstances
This guide explains the value of working with stakeholders, using case studies from the ISIP Local Health Communities Demonstrator Programme. It shows how consulting, listening and involving stakeholders has been key to the delivery of successful service transformation