This snapshot, taken on
, shows web content acquired for preservation by The National Archives. External links, forms and search may not work in archived websites and contact details are likely to be out of date.
The UK Government Web Archive does not use cookies but some may be left in your browser from archived websites.
Essential maintenance work is being carried out on the UK Government Web Archive. This should not affect access, but in the event that it does, we will resolve it as soon as possible. We apologise for any inconvenience this might cause.
Please email if you require any assistance.
Cabinet Office


This information is being maintained for archive/historical purposes. 
It will not be updated.
Please see for details.

 For the latest position on Modernising Government issues, follow the link

Modernising Government Logo and Text Spacer  
 What's New | Local Index | Email Comments | Help | Links | FAQs | Press Notices
 The White Paper | Measuring Progress | Project Board | Policy | What People Want
 Homepage | What is Modernising Government? | Modernising Government in action
Spacer Spacer Spacer
  Modernising Government in action  
  • Roll-out of NHS Direct
  • Increase in the number of Chartermark holders
  • About 90% of civil servants work in organisations with IiP status
  • Employment Service job vacancies piloted on the Internet
  • Roll-out of ONE - a single point of contact for the benefits system
  • On-line tax filing
  • Revised service standards for central government, eg on waiting times and phone response times
  • Access pages - a directory of national Government helpline numbers
  • Internet connections in most libraries
  • Government websites now more user friendly (See Summary of Achievements for latest updates and other examples)
Return to top
Spacer | Crown Copyright 2000