Contact us
The Department for Work and Pensions is a large organisation. We want to help you to contact the right part of the Department, so we can deal with your query or complaint quickly.
About benefits and services
Make a claim or get information about your claim
For most benefits or entitlements you will need to contact your local office first.
Helpline numbers and some addresses
Complain or appeal
Solicitors or legal representatives acting for someone else
If you are a solicitor or a legal representative acting on behalf of an individual, you should write to the relevant Pensions Centre, Jobcentre Plus office, Disability Benefit Centre or Child Support Agency office. You must include a letter of authority from the individual for the information to be divulged. Go to local office search.
Solicitors sending documents to the Secretary of State
Please do not send any other documents to this address.
Department for Work and Pensions
Litigation Division
5th Floor
The Adelphi
1-11 John Adam Street
London
WC2N 6HT
About the Department
General information about DWP
You can get general information about the work of the Department for Work and Pensions from our Enquiry Office.
This office cannot deal with questions about your benefit or entitlement.
- You can contact the Enquiry Office by email
- Please read our email policy before contacting us by email.
If you contact us by email and we cannot reply in the same way, we will reply by other means like the telephone or by post.
Freedom of Information requests
Data Protection requests
Contact DWP ministers
Or write to them at:
Department for Work and Pensions
Caxton House
Tothill Street
London
SW1H 9DA
- Please read our email policy before contacting us by email.
About this website
So that we can monitor and develop the DWP website we are interested in your views on its:
- design
- content
- ease of use, and
- interactivity.
- Email the DWP web team if you would like to make comments about all or part of the site.
Please do not send personal information or questions about your benefit or entitlement to this email address.
You do not have to give your name or email address if you do not want to, but we will need these if you want a reply. All comments will be treated confidentially and will not be used for any other purpose.
If your comment is about a specific page, please include the full web address of the page in your message. For example: “www.dwp.gov.uk/about-dwp/”
- Please read our email policy before contacting us by email.
