This information is being maintained for archive/historical purposes.
It will not be updated.
The Service First and Modernising Government programmes have now been completed. The information held on this site is no longer being maintained but is retained for archive purposes.
To learn about reform of public services, you may find the following sites useful:
Prime Ministerís Office of Public Service Reform
Prime Ministerís Delivery Unit
Civil Service Reform
Charter Mark Website
If you work in the public sector, you can access our good practice database and other useful information via the
Public Sector Benchmarking Service
brought to you by
Better Public Services, Cabinet Office, Admiralty Arch, London SW1A 2WH
Tel: 020 7276 1766, Fax: 020 7276 1704, E-mail:
Government Information Website