Expert on call

Expert on Call is a monthly webinar, freely provided by the NHS Institute, where leading thinkers in the NHS Institute and beyond share their insights from research or product development via Webex. NHS staff then have the opportunity to ask questions and discuss how they can put these insights into practice. This service is provided as part of NHS Institute Alert. Sign up here to receive the monthly newsletter containing latest evidence in key improvement topics.

Expert on Call takes place on the 3rd Thursday of the month, between 4pm and 5pm GMT Daylight Time (GMT +01:00, London). This recording lasts about four minutes and provides an introduction to NHS Institute Alert, Expert on Call and Guest Editorials. (Please note: the software is from Webex and will automatically download when you click on the link).

Instructions for using Webexpoweredbywebex.gif are available here. here. (934.44 KB) Please note: You will need access to a telephone, computer with Internet connection and Internet Explorer (Webex is not compatible with Firefox), to participate in this Webex. If you are dialling in from overseas, click on this link to find a local number to use.

Forthcoming events:

To register for these events, all you have to do is click on the URL next to the topic you are interested in, from the list below, and fill in the form:

Date Topic Expert Register
 15 Jul 10
Mobilising the NHS workforce for quality and cost improvement
 Helen Bevan
Register now
 19 Aug 10
Shared decisions and decision aids
Steven Laitner and Emma Walker
Register now
 16 Sep 10
Productive Mental Health Team
 Jason Gravestock
Details to follow
 21 Oct 10
Return on Investment from improvement
 Rosanna Hunt
Register now
18 Nov 10
A blueprint for improving quality and cost
 Bernard Crump
Register now
16 Dec 10
Large scale change across health economies
 Lynne Winstanley
Register now

Previous events:

These events are recorded enabling you to see and hear the presentation as if you had been there. Click on the link next to the topic of your choice to access the recording:

Date Topic Expert Register
20 Aug 09 Lessons learned: using service improvement tools successfully Julia RA Taylor Listen to recording
17 Sep 09 Organisational health David Welbourn Listen to recording
15 Oct 09 The importance of relationships to achieve High Quality Care For All Maggie Morgan-Cooke Listen to recording
19 Nov 09 Social Movement Liz Carter Listen to recording
17 Dec 09 Safety in Primary Care Robert Varnam and Alison Tongue Listen to recording
21 Jan 10 Innovation Culture  Lynne Maher Listen to recording
18 Feb 10
Involving Patients in Treatment Decisions
 Angela Coulter
Listen to recording
18 Mar 10
Capacity and demand
 Mike Davidge
Listen to recording
15 Apr 10
Medical engagement and organisational performance  John Clark
Listen to recording
 20 May 10
Commissioning for QIPP
 Paul Unsworth
Listen to recording
 17 Jun 10
Systems thinking - a tool for thinking and a tool for use
 Paul Hodkinson
Listen to recording