OLSCC Audit Report November 2008 - Indicative Target
The OLSCC research and investigations team carried out an indicative target audit of the LCS and SRA in October 2008 and their findings are presented in this report. The aim of the audit was to review LCS and SRA performance against each quality target as set out in their plan for complaints handling.
Download the report [PDF 110kb, 20 pages]
OLSCC Audit Report - Coal Health Compensation Cases Audit 2008
The audit took place in July 2008 in order to specifically measure how LCS was addressing the issues raised in the Special Report issued in January 2008.
Download the report [PDF 124kb, 25 pages]
OLSCC Audit Report May 2008 – Year End Target
The results of the Year End Target Audit provide a final and definitive assessment of the Law Society's performance against the 07/08 targets set by the Commissioner.
Download the report [PDF 129kb, 28 pages]
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