OLSCC Audit Report November 2006 – Indicative target
The OLSCC Research and Investigations team’s Indicative Target audit of the complaints handling arm of the Law Society, reviewed its performance against each quality target set out in Strategic Priority 2 – improving the quality of complaints handling - in the Law Society’s Plan for Complaints Handling 2006-2007.
Download the report [PDF 93kb, 19 pages] 
OLSCC Audit Report September 2006 – Annual Casefile Audit
This audit by the OLSCC Research and Investigations team assessed the Law Society’s performance against the previous year’s Annual Casefile Audit and investigated the application of controls and procedures as detailed in the Law Society’s own policy guidelines. It will also inform any future work by the Commissioner in relation to setting targets for areas that require improvement.
Download the report [PDF 500kb, 44 pages]
OLSCC Audit Report August 2006 - Renumbering of files
This audit by the OLSCC Research and Investigations team reviewed the Law Society’s policy of renumbering files in order to identify whether the existing policy is effective and being correctly and consistently applied. The team also considered whether any changes to the policy should be recommended.
Download the report [PDF 130kb, 27 pages]
OLSCC Audit Report July 2006 - Coal Health Compensation Scheme
The Coal Health Compensation Scheme Audit looked into the Law Society’s handling of complaints by or on behalf of miners relating to the solicitors who represented them in claims covered by the Coal Health Compensation Scheme.
Download full report [PDF 213kb, 33 pages]