A new UK Government took office on 11 May. As a result the content on this site may not reflect current Government policy.
All statutory guidance and legislation published on this site continues to reflect the current legal position unless indicated otherwise.

Terms and conditions

In this section:

Website use
Hyperlinking to the QCDA website
Hyperlinking from the QCDA website
Privacy policy

Website use

The QCDA website is designed with you in mind and we hope that you find it useful and easy to navigate. Like all websites, it comes with terms and conditions of use which you automatically accept from the moment you use our site. We reserve the right to change these terms and conditions and any changes take effect from the moment they are published on our site.

Hyperlinking to the QCDA website

We're happy for you to link directly to pages on our site – you don't need to ask our permission. However, when you make the link, our pages must be displayed in the user's entire browser window rather than loaded into frames on your site. We may withdraw your permission to link to our site at any time.

Hyperlinking from the QCDA website

We want to provide you with as much information on relevant topics as possible, so our website sometimes gives links to other websites where you can read more. If you leave our website to look at material that is not provided by QCDA then you do so at your own risk. Linking to these sites does not mean we approve or recommend them or that we have any kind of relationship with them. We don't develop their content, check their accuracy or review them. We're not responsible for the content of these sites so we don't accept responsibility for damage or losses caused by incomplete or incorrect information they may publish.

We aim to replace broken links to other sites but can't guarantee that these links will always work as we don't have control of them.


We've taken care in creating and updating our website so that you can easily find the information you need about various products and services. We provide this information because we feel it is relevant to you and your job. However we don't endorse all the products or services featured on our website and can't guarantee that they will always be of a satisfactory quality or fit for a particular purpose.

We're always working hard to ensure that our website is running well. However, from time to time we run into problems and services and functions may be interrupted. Sometimes viruses and malicious software can affect the accuracy, reliability and user-friendliness of materials and pages. Therefore we can't guarantee that our site will always be available and working perfectly. QCDA is not responsible for any direct, indirect or consequential loss or damage that may occur as a result of any of these problems. The same applies to the use, copying or display of the content contained on our website.

These terms and conditions shall be governed by the laws of England and Wales and any dispute arising under them shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Material featured on this site is subject to Qualifications and Curriculum Development Agency (QCDA) copyright protection unless otherwise indicated.

The QCDA copyright-protected material may be reproduced free of charge in any format or media for non-commercial or training purposes only, without requiring specific permission, provided it is  reproduced accurately and not used in a derogatory manner or in a misleading context.  Where any material on this site is being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.

The permission to reproduce QCDA copyright-protected material does not extend to any material on this site which  is identified as being the copyright of a third party.  Authorisation to reproduce such material must be obtained from the copyright holders concerned.
Every effort has been made to trace copyright owners of third party material. Anyone claiming copyright is asked to contact QCDA immediately.

Qualifications and Curriculum Development Agency
53–55 Butts Road
Earlsdon Park
Coventry CV1 3BH

Privacy policy

QCDA's website does not store or capture personal information, other than information which is collected automatically as part of the requirement for system administration.

QCDA Online

The site logs the IP address of the user, as this is automatically recognised by the web server.
QCDA does not use cookies to collect user information.

If you register with QCDA, we will communicate with you through email, notices posted on this website, and other means. Registration is entirely voluntary and free. Our communications may include emails which help inform users about various features of the site and emails related to the proper functioning of your account.
All email messages sent to and from the QCDA may be monitored to ensure compliance with internal policies and to protect our business. The QCDA will only send you promotional information if you have opted to receive it. If, later, you wish to opt out, please tell us by emailing info@qcda.gov.uk.

QCDA Orderline and QDCA (Enterprises) Ltd

QCDA (Enterprises) Ltd. is the trading arm of QCDA and is responsible for the sale and distribution of QCDA publications.

QCDA publications can be ordered or purchased on-line at www.qcda.gov.uk/orderline/. This website is hosted and managed by QCDA’s mailing house, TSO (The Stationery Office), working under contract to QCDA.
The QCDA Orderline website processes the following personal data:

  • customer name and address
  • payment details such as credit card number
  • order status
  • account history.

This data is only shared between QCDA and TSO, and is processed for these purposes:

  • order fulfilment
  • payment processing
  • debt collection when payment is not made
  • statistical analysis for marketing of future QCDA publications (for example prediction of print run, likely customer take-up).

The QCDA shop website uses cookies to improve the customer interface.
The personal data exchanged over the QCDA shop website is encrypted and carried through a secure link (SSL) to prevent unauthorised access.

QCDA may use this data to contact customers to inform them of new products and services relating to QCDA's work. If you do not wish to be included in such mailings, please inform the database manager.
For further information about data protection issues within QCDA you can contact dataprotection@qcda.gov.uk

You can view TSO's privacy policy by clicking on the 'Privacy' link at the bottom of the QCDA Orderline homepage.

Last modified: 19 Apr 2010