About Hear by Right
If your organisation provides services for young people it is vital that you make sure that they take part in the decision-making process, and their voice is heard.
Hear by Right helps you follow best practice on the safe, sound and sustainable participation of children and young people in the services and activities they take part in. It is applicable to any organisation working with young people, helping you provide evidence of the participation that is already happening in your organisation and then how to plan for improvement where there are gaps. It helps children, young people and adults work together to plan for change. It can be effectively used at both strategic and operational levels across partnerships, departments and single organisations.
The National Youth Agency has now enhanced Hear by Right. We have developed an easy to use self-assessment toolkit and a national award scheme. If you put young people at the heart of what you do, then this new award will demonstrate your excellence in this field.
Hear by Right is based on the established seven S model of organisational change:
- Shared values
- Skills and knowledge
Style of leadership.
Hear by Right includes:
Hear by Right Framework - The steps you need to take to embed participation of young people within your organisation. Find out about Building Standards >>
Hear by Right Award Scheme - “Getting Started – Getting Awarded” - an easy to use self-assessment toolkit and guide to achieving Bronze, Silver or Gold level Awards. It includesa Top Twenty checklist, map and plan.
Organisations typically use Hear by Right to:
- Identify strengths and weaknesses
- Set a benchmark and help develop an action plan for change
- Provide evidence of the organisation’s commitment to participation
- Provide evidence of its ability to improve.
Hear by Right Award Scheme
Achieving the Hear by Right award proves to service users, funders and your community that your organisation takes the voice of young people seriously and that participation is at the heart of service delivery and development. The award is currently available at Bronze, Silver and Gold levels. For each level, you will be required to demonstrate your good practice against indicators from the seven Hear by Right standards:
1 from each of the standards
Plus some additional evidence of change
2 from each of the standards
The Top Twenty
Plus some additional evidence of change
The Hear by Right award scheme is flexible and you can access it at any level. You could decide to start at Bronze and work up to achieving Gold. Or, if you have already got evidence of excellent participation, you might go straight for Gold. The National Youth Agency assesses your portfolio of evidence and if you are successful, you will receive a detailed report, highlighting the good practice within the organisation and also any recommendations on areas for future development.
Gateshead Council used Hear by Right to actively involve young people in its decision making processes:
Gateshead Council secured strong commitment from its Leader of the Cabinet and Chief Executive, before working through the Hear by Right standards. With the help of young people, every management group - including local government, environmental services and finance - within the council was introduced to the concept of participation through examples of good practice, focussing on the positive and things people felt confident with. People were then nominated from each management group to be responsible for Hear by Right. Those nominated attended a weekend residential led by staff from the National Youth Agency. Through exercises and workshops, participants learned that Hear by Right is an enabling tool to recognise development in youth engagement and participation.
As result of Gateshead’s adoption of Hear by Right, children and young people have been actively involved in the development of the community strategy, the children and young people’s plan, the corporate plan, the strategic plan and the young people’s housing strategy which saw a group of young people employed to work alongside council officers.
Hear by Right award scheme will be available from 1 July 2010. To register your interest please email the Business development team to be informed >>