NHS Shared Business Services (NHS SBS) is a unique joint venture between the Department of Health and Steria that provides finance and accounting, payroll and e-procurement solutions, and support for family health services to all types of NHS organisations. These enable NHS trusts to focus on business improvement activities and strategic decision-making.
David Nicholson CBE, NHS Chief Executive:
“In the current economic climate, the NHS, in common with all other public services, needs to plan in recognition of the funding levels it is likely to receive in the coming years. An important element of this is delivering efficiencies in back office functions, including finance and accounting, payroll, human resources, family health services, estates and security….NHS SBS has many NHS reference clients and I would encourage trusts to take up these references and explore the range of services available.”
For more information on the services provided by NHS Shared Business Services, please access the menu on the left hand side of the page.
In a Q&A session John Neilson NHS SBS, Managing Director, discusses how the innovative joint venture between DH and Steria impacts positively on the NHS. To read more about this and the unique structure of NHS SBS click on the link below to the Shared Services & Outsourcing Network (SSON) site.
SSON is the largest and most established community of shared services and outsourcing professionals.
NHS SBS was recognised for delivering annualised cost savings of around £3million that resulted from improvements made to the accounts payable process. In addition, there has been an increase in the volume of invoices processed, from 3.1 million to 4.1 million'
'NHS Shared Business Services, the unique joint venture between IT services provider, Steria and the Department of Health (DH), has won two prestigious awards from the National Outsourcing Association (NOA).
Peter Coates CBE, Commercial Director, Department of Health, was named ‘Outsourcing Professional of the Year’; and a project, which transformed the NHS SBS accounts payable function, has won ‘Business Process Outsourcing (BPO) Project of the Year’.
Peter Coates’ award for Outsourcing Professional of the Year recognised the key role he has played in the strategic management and development of NHS SBS in delivering transformational change and efficiency savings to NHS organisations.
John Neilson, managing director of NHS SBS, said: “Winning the ‘BPO Project of the Year’ award is a huge achievement for us coming from a well-respected industry body, such as the NOA.
“We are also very proud to have been able to work with Peter Coates, who helped turn vision into reality through his championing of NHS SBS, and we congratulate him on this award and also for his contribution to the continued success of NHS SBS.”
NHS SBS was recognised for delivering annualised cost savings of around £3million that resulted from improvements made to the accounts payable process. In addition, there has been an increase in the volume of invoices processed, from 3.1 million to 4.1 million.