Our work spans four main areas:
- Audit: we are the primary auditor of local public services. We appoint auditors to provide assurance and promote value for taxpayers’ money across local government, health, housing, community safety, fire and rescue and other public services. Some of these auditors work for private audit firms, but the majority work for our own audit practice.
- Assessment: we carry out performance assessments for councils, fire and rescue services, and housing organisations. We also lead a team of six inspectorates that have developed a new way of assessing public services, Comprehensive Area Assessment (CAA). CAA focuses on how all local services work together to deliver better outcomes for the communities they serve.
- Research: we carry out research and provide independent, authoritative analysis to give insights into complex social problems and best practice in tackling them. We make practical recommendations for policymakers and for people delivering public services.
- Data-matching: we help public bodies detect fraud and error by comparing sets of data, such as payroll or benefits records. Our National Fraud Initiative (NFI) has identified around £450 million of fraud and overpayments since it was established.