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Monitoring the Longer Term Impact of Choice-based Lettings

Monitoring the Longer Term Impact of Choice-based Lettings

Published 5 October 2006
Type(s) Research and statistics
Site Housing
Product code 06HC04134
Price Free


The Department's Choice-based Lettings (CBL) programme was introduced as a pilot scheme in 2001. CBL systems are intended to 'open up' the letting of social housing. CBL allows housing applicants to view details on, choose between, and apply (or 'bid') for currently available-to-let properties. This contrasts with traditional housing allocation systems where applicants are normally faced with only the stark choice of whether to accept or reject a property deemed 'suitable' by a social landlord. In this way, CBL aims to transform the letting of social housing from a producer-driven function to a consumer-led service.

This report presents findings from two research studies commissioned by the former Office of the Deputy Prime Minister (ODPM) in 2004 and focusing on the longer term impact of choice-based lettings (CBL). Heriot-Watt University (HWU) and the British Market Research Bureau (BMRB) worked in parallel, with HWU focusing mainly on social landlords and BMRB researching applicant perspectives.


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