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Contact directory

  • Sponsorship and employers' helpline

    This telephone helpline can provide:

    • information for employers and education providers about sponsorship under the points-based system;
    • a service to employers who want to verify the entitlement to work for people who are awaiting the outcome of an application made to the Home Office; and
    • advice to employers about preventing illegal working, and particularly about carrying out the document checks necessary to attain a defence against conviction.


    General sponsorship enquiries - sponsorshipPBSenquiries@ukba.gsi.gov.uk.

    Enquiries related to visits to your organisation -  sponsor.visits@ukba.gsi.gov.uk

    If you want to comment on the service provided by the contact centre, you can email Ccfeedback&sugge@ukba.gsi.gov.uk. This email address is for general comments about the contact centre - please note that comments sent to it will not receive a direct reply. We will acknowledge all comments and use the feedback to continue improving the service we deliver.

    If you want to make an official complaint about the contact centre, you can find out how to do so in our complaints section.

    Phone:  0300 123 4699

    Opening Hours:  Monday to Friday 0900 - 1700 (excluding public holidays)

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