This page gives details of the processing time for applications made under Tier 1 (General) of the points-based system.
During the week commencing 10 May 2010, we expect to be considering applications that were received on or before 23 April 2010. This timescale is a guideline only, and some cases may take longer to consider.
The customer contact centre is currently experiencing a very high level of calls, so you may experience difficulties in contacting us. We apologise for any inconvenience this may cause you.