This section provides details of the policy and guidance that our staff follow. We publish this information as part of our commitment to freedom of information. There are a few documents that we classify as restricted - this means that they contain sensitive information. In these circumstances we remove the sensitive information from the document or, on some occasions, we do not make the document available.
The asylum policy instructions are the UK government's policy on asylum. They are followed by our asylum case owners.
This section provides guidance for our asylum case owners, who handle asylumapplications through the integrated end-to-end case management process.
These policy bulletins describe how we interpret the current legislation as operational processes and procedures. For information on section 4 support, see 'Asylum process guidance'.
This section provides guidance and information for officers who are dealing with passengers at the UK border.
Operational guidance notes (OGN) summarise the general, political and human rights situation in a particular country, and describe common types of asylum claim. Country policy bulletinsprovide clear guidance on dealing with country-specific issues that arise in asylum and human rights applications.
These instructions contain guidance and information for case workers dealing with European applications under the Free Movement of Persons Directive (2004/38/EC).
The immigration directorate instructions (IDI) are internal guidance for our staff on the handling of applications.
The nationality instructions are used by our staff when deciding applications for citizenship.
This manual contains guidance and information forofficers dealing with immigration enforcementwithin the UK.
These instructions provide guidance and information for caseworkers dealing with work permit and other applications.
This guidance explains how we maintain contact with asylum applicants and other applicants throughout the application process.
This page explains our policy on paying travel expenses to help people adhere to their reporting restrictions under certain circumstances.
This page explains our policy on non-compliance with the biometric registration regulations.
These orders outline procedures followed by our staff working within the detention estate and contractors employed on behalf of detention services.
We are currently rewriting our guidance to make it clearer and more closely linked to the Immigration Rules. This section contains the guidance that we have rewritten so far.