If you want to claim asylum and you are already in the UK, you can make your application at our asylum screening unit in Croydon, south of London.
You can either make an appointment in advance or attend the walk-in service. If you want to guarantee that you will be seen on a particular day, we recommend that you make an appointment.
We do not refund travelling costs or offer any monetary assistance for travelling to and from the asylum screening unit.
The process of applying for asylum may take several hours to complete. There is also a possibility you may be detained. If we decide to detain you, we will give you a letter explaining why.For further information on the process, see the How to claim asylum page.
Facilities for the disabled:
We do not have the facilities for children to be supervised; children should be supervised by a parent or guardian at all times. If you are bringing children, please ensure that you have enough food and drink and where appropriate, milk and nappies. If you are taking any type of medication that you may need to take within 24 hours you must ensure that you bring it with you.
For further information on what you should bring when you attend the asylum screening unit, please see how to claim asylum.
Phone: 020 8196 4524 for appointments
Address: Lunar House, 40 Wellesley Road, Croydon CR9 2BY
Opening Hours: Monday to Friday 0800-1300. The appointment line is open Monday to Friday 0900-1500
From 14 October 2009, any failed asylum seeker who initially claimed asylum before 5 March 2007 can only make a further submission in person. You must:
Please note that this appointment will not involve any interview or meeting with the decision-maker.
There is no walk-in service at the unit.
Once you have booked your appointment by telephone, you should receive a confirmation letter. You should bring this letter to the further submissions unit when you attend the appointment.
If you are unable to travel to the FSU to make your further submissions in person because:
you will not have to telephone the booking line. You should fax your further submissions to the Further Submissions Team in Liverpool on 0151 237 6381 together with documentary evidence to show how you meet at least one of the exceptional criteria. If you are considered not to meet the exceptional criteria you will be advised that you need to book an appointment to make your further submissions in person.
Phone line opening times
The phone line will open at 0900 and close after 75 appointments have been booked. The phone line will then reopen at 1400 and remain open until another 75 appointments are booked.
Phone: 0151 237 0980 - see above for line opening times.
Address: 1st Floor, Reliance House, 20 Water Street, Liverpool L2 8XU
Opening Hours: Monday to Friday 0900-1600