Property Asset Management Capability Assessment Model

The PAM Capability Assessment Model (PAMCAM) has been jointly developed by the Office of Government Commerce (OGC) and the National Audit Office (NAO) and is primarily a self-assessment tool that will enable organisations to measure and monitor their property asset management capability and identify areas for improvement. The PAMCAM has been piloted by six departments and will be available to the property asset management community in central civil government for their use from the 30 January. The PAM Capability Assessment Model is an essential component of the High Performing Property programme (HPP).

Sitting alongside the PAMCAM is the PAMCAM User Guide (PDF, 193KB). This has been put together to assist Departments and their agencies on how the model works and how to get the best from it.

How will the PAMCAM be used

The PAMCAM is intended primarily to be used by all public sector organisations managing property on the central civil government estate for self-assessment of their PAM capability. It will be valuable to HPP Champions and their equivalents, and to Heads of Estates and their equivalents to assess the capability of their teams, their organisations and to develop improvement plans in line with High Performing Property (HPP).It will also be used by the NAO as the audit tool when reporting on property asset management in government and by OGC to monitor implementation of the High Performing Property (HPP) programme. The PAMCAM can be accessed through ePIMS and the Government Secure Intranet.

What is the PAMCAM and how has it been developed?

The PAMCAM has evolved from the assessment framework used by the NAO in their 2007 study of central government"s use of office accommodation and the OGC Maturity Matrix. The PAM CAM effectively supersedes the OGC Maturity Matrix and therefore departments are expected to now use the PAM CAM to access their organisational maturity and capability The tool provides Departments and their sponsored and arms length bodies with a single integrated tool that assesses property asset capability throughout the full asset management life cycle. 

How does the PAMCAM assess capability?

The PAMCAM is based around four process areas and five organisation and management arrangements relating to property asset management. Departments are asked to answer a series of questions on these areas, depending on their response to these questions, the PAM CAM generates performance reports on:

• 1. Overall score presented as maturity profile for each assessment area: and
• 2. Detailed score reports: each assessment area can be broken down into its constituent sub-areas.

How do I start using the PAMCAM?

To use the PAMCAM you will need to be a registered ePIMS user. If you are not already an e-PIMS user click here to register. As a registered user, you will need to complete a short registration form to gain access to PAMCAM, this can be found at page 6 of the PAMCAM User Guide (PDF, 193KB). Note only one authorised PAMCAM user is allowed per organisation who will then be responsible for completing their PAMCAM assessment. This is likely to be the Head of Estate or his/her equivalent. The PAMCAM user will need to be authorised by his/her HPP Champion or equivalent Board level Director responsible for the property asset management function. It is expected that the PAMCAM assessment will be approved by the HPP Champion or equivalent, and may also need to be approved by the PAM Board before it is finalised and submitted. Once registered a user can gain access to the PAMCAM using either of the following links:

GSI: http://www.epims.ogc.gsi.gov.uk/nao
Internet: https://www.epims.ogc.gov.uk/nao

Further help and assistance

Once you have started using the PAMCAM more detailed help and guidance is available. The OGC have recently recruited through its External Resources Framework a number of property consultants who can provide help to organisations with their PAMCAM returns. Please contact Anthony Rodgers for further information on 0207 271 1390 or by email on Anthony.Rodgers@ogc.gsi.gov.uk.

• Property Asset Management Capability Assessment Model User Guide (PDF, 193KB) and User Guide Registration Form (MS Word, 27KB)
• Frequently Asked Questions on the Property Asset Management Capability Assessment Model (PDF. 136KB)
• Property Asset Management Capability Assessment Model Question Set